At Bee and Flora, we strive to ensure the highest quality in every product we deliver. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with your order details and proof of issue. We will gladly process a replacement or refund after verifying the claim.

Please note that refunds are not applicable for personal preferences or opened items unless the product quality is compromised. Returns must be unused and in their original packaging. For further assistance, feel free to reach out to our customer support team. Your satisfaction is our priority.